Tecsolum Team is a group of people who enjoy spending time together: at work as well as off hours. On a clear and warm late summer night we had a chance to get to know each other better at a party organised by joint efforts of our employees. It ended late at night (or well into the morning) and we hope it wasn't the last one!
We would like to advise all of our customers and suppliers that in 2009 our yearly summer break will last from 10 to 21 of August. Our offices will be closed and the production suspended for these two weeks. We are sorry for any inconvenience this might cause. Please, plan your orders accordingly.
On May 8th an external ISO audit was carried out in our company. We take pride in the fact that we managed to pass it without any major difficulties. This is, according to us and the auditors, the best proof of our managers' and workers' involvement in the constant perfecting of the quality management system in Tecsolum. For Tecsolum Team these annual ISO audits are the best motivation to intensify our work effort.
We are glad to inform that the results we obtained in the first quarter of 2009 are in all respects positive. Despite the ubiquitous crisis, which started its reign over the world economy last year, we are still working with the same energy and among the same great employees. We managed to avoid any redundancies, which positively influences our staff's morale. We do not intend to slow down and we look forward to bright future!
May we wish
all our customers and workers:
HAPPY EASTER!
It has been a year since Tecsolum was granted the prestigious ISO 9001:2000 certificate: a distinction only given to companies that demonstrate a total commitment to their quality service. In a month's time we are to be audited by an external certification body, which will hopefully prove the compliance of the processes that take place in our company with the requirements of the ISO norms. To prepare Tecsolum for the audit our employees are trying to reduce any potential discrepancies.
What helps us in these preparations is the fact that all of our office workers are qualified internal auditors. We are obliged to undertake a rigorous internal assessment in between the yearly external audits to ensure that all our working processes are fully adhered to and are able to show a monitorable improvement of service level. Thanks to the training organized in our premises last month, we are now able to organize frequent and effective audits.
Tecsolum company is in the course of transforming and modernizing its sales department. There are now more employees willing and able to help our clients should they need any assistance or be in doubt. This is one of the steps towards creating an efficient customer care centre, which would not only answer any questions and look after our trading partners, but also play a major role in coordinating the work of all the other departments to serve our customers in the best possible way.
As the number of our clients is steadily growing, we need to make sure all of them will get necessary attention and help.
During a Christmas meeting with all the workers of Tecsolum, we intended to sum up the previous year, focusing especially on the successful enlargement of our factory. As it had been planned, an additional warehouse has been built, along with new internal roads and squares.
Additonal stocking space and the improvement of our infastructure in general is necessary in relation with our new strategy. Winning new markets and increasing production and sales are the directions of development in which Tecsolum wants to move in the coming year.
At the beginning of September, we have started to extend our factory
(preparatory works - see photo). As a first step we are planning to
build an extra site for the transport maneuvers, special squares for
the waste, internal roads, and an additional small warehouse.
In the end of April this year we have obtained the
certification in conformity with ISO 9001:2000's rule. The certificate
contains design, production and sales of the brushes for the road
sweepers. The document is valid until 2013-05-13 and its registration
number is 1210033749TMS.